4-5
Troubleshooting
Hardware Diagnostic Tests
Hardware Diagnostic Tests
Testing the Switch by Resetting It
If you believe that the switch is not operating correctly, you can reset
the switch to test its circuitry. To reset the switch, unplug and plug in
the power adapter (power cycling).
Power cycling causes the switch to perform its power-on self-test, and
almost always will resolve any temporary operational problems.
HP Customer Support Services
If you are still having trouble with your switch, ProCurve Networking
offers support 24 hours a day, seven days a week through the use of
a number of automated electronic services. See the Customer
Support/Warranty booklet that came with your switch for information
on how to use these services to get technical support. The ProCurve
Networking Web site,
http://www.procurve.com also provides up-to-
date support information.
Additionally, your ProCurve Networking authorized network reseller
can provide you with assistance, both with services that they offer
and with services offered by ProCurve Networking.
