46
FREE SUPPORT FOR
NINETY DAYS
Within 90 days from
the time of your pur-
chase, telephone sup-
port is provided to you
free of charge. Before
placing a call for help,
please make sure that:
• you have checked
your user’s manual
and online trouble-
shooting for installa-
tion troubleshooting
tips
• you are seated
in front of your
computer, with your
printer nearby
• you have the follow-
ing information
available:
❚ your printer’s serial
number (the label
is on the back of
the printer)
❚ your printer’s model
number (the label
is on the front of
the printer)
❚ the model of the
computer
❚ the version of the
printer driver and
software applica-
tion (if applicable)
A N
OTE ABOUT
L
ETTERS
If you need technical
help from a technical
support person, we
recommend that you
call us, while you’re in
front of your computer
and printer, rather than
writing a letter to us.
That way we can help
you with your ques-
tions immediately!
Calling HP Customer Support
To speak with someone for online technical assistance, call one of the follow-
ing numbers. This service is free during the warranty period of your printer.
However, you will be charged for the call.
■ Argentina 541781-4061/69
■ Austria 06.60.63.86
■ Australia (03) 92728000
■ Belgium (Dutch) 02.626.88.06
■ Belgium (French) 02.626.88.07
■ Brazil 55 11 709-1444
■ Canada (English) (208) 344-4131
■ Canada (French) (905) 206-4383
■ Denmark 39.29.40.99
■ Finland 02.03.47.288
■ France 01.43.62.34.34
■ Germany 0180.52.58.143
■ Hong Kong 2800-7729
■ Italy 02.2.641.0350
■ Ireland 01.662.55.25
■ Malaysia 03-2952566
■ Mexico D.F. 326 46 00
■ Mexico, Guadalajara 669 95 00
■ Mexico, Monterey 378 42 40
■ Netherlands 020.606.87.51
■ New Zealand (09) 356-6640
■ Norway 22.11.62.99
■ Portugal 01.44.17.199
■ Singapore 2725300
■ Spain 90.23.21.123
■ Sweden 08.61.92.170
■ Switzerland 084.880.11.11
■ Thailand 02-6614011
■ United Kingdom 0171.512.52.02
■ English (Non-UK) +44.171.512.52.02
■ U. S. (208) 344-4131
■ Venezuela 58 2 239 5664
After the Warranty
You can still get help from HP, for a fee. Prices are subject to change without
notice. (Online help is still available for free!)
■ For quick questions in the United States only, call (900) 555-1500.
The charges are $2.50 per minute and begin when you connect with
a support technician.
■ For calls from Canada, or for calls in the U.S. that you anticipate might be
longer than ten minutes in length, call (800) 999-1148. The fee is US$25
per call, charged to your Visa or MasterCard.
■ If during your phone call, it is determined that your printer requires repair,
and you are within your printer’s hardware warranty period, your phone
charges will be reversed.
