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Jam locations
Use this illustration to find the locations of jams.
1 Output bin
2 Tray 1
3 Tray 2
4 Optional tray 3
5 Fuser (behind the rear door)
6 Tray 2 jam-access area
Change Jam Recovery setting
When the Jam Recovery feature is turned on, the product reprints any pages that are damaged during
a jam.
Use HP ToolboxFX to turn on the Jam Recovery feature.
1. Open HP ToolboxFX.
2. Click the Device Settings folder, and then click System Setup.
3. Next to Jam Recovery, select On from the drop-down list.
Clear jams in tray 1
NOTE: If the sheet tears, make sure that all of the fragments are removed before you resume printing.
Pull the jammed sheet from tray 1.
102 Chapter 10 Solve problems ENWW