Chapter 4 Diagnostics and Troubleshooting 61
Bad/defective/contaminated
media
■ If the Media Attention LED is cleared using a cleaning cartridge
and then immediately reappears each time a particular
cartridge is reloaded, and you have confirmed that the suspect
cartridge is not an invalid cleaning cartridge (DLTtape III or non-
DLT1), that cartridge should be suspected as being
contaminated.
— If this occurs, export the cartridge, clean the tape drive again
and then load a known good cartridge. In some cases, a
cartridge can be worn out, have been improperly degaussed,
have bad calibration tracks, or have a bad tape directory
recorded by another drive type such as DLT 7000 or DLT
8000.
— Any cartridge that is suspected of being defective or
contaminated should NOT be reused in any drive. Cartridges
that are suspected as being improperly degaussed or
containing incompatible formats such as DLT 7000 or DLT
8000 must be thoroughly degaussed before use.
Errors Displayed on Front Panel
“!” in autoloader operator
panel inventory display
■ See Operator’s Panel Overview on page 24 for more
information.
There is an error code on the
LCD display
■ Look up the error code, try to resolve the failure, and power cycle
(see page 66).
Table 4 Troubleshooting Table
Problem Solution
