19 69-1284—2
Toll-Free Customer Assistance
Please read and follow the provided instructions for this thermostat. For additional information,
o to
www.hone
well.com/
ourhome or call the Hone
well Customer Relations Center at 1-800-468-1502. The Center
hours are Monda
throu
h Frida
, 7:00AM to 5:30PM Central Time.
Before callin
, please have the followin
information available:
• Thermostat model number. (Located on back of thermostat).
• Thermostat date code. (Located below model number).
• T
pe of heatin
/coolin
s
stem (for example, hot water, warm air, oil, or
as).
• Location and number of wires connected to the thermostat.
Temperature chan
e occurs at the
wron
times.
1.
Check the pro
ram times for the period in question.
2.
Make sure the AM and PM settin
s are correct.
3.
Make sure the current time and da
settin
s are correct.
4.
Repro
ram an
incorrect settin
s.
NOTE: If
our thermostat is set for Smart Response control, the start times
occur before
our pro
rammed comfort periods.
Table 4. Solution Guide.
If... Then…
