Troubleshooting 5-1
TROUBLESHOOTING
First, make sure the printer is operating properly:
1. Is the printer online and does it have supplies?
2. If the printer is working correctly, test the connection between the printer
and the print server by pushing the test button on the back of the printer
for less than five seconds.
3. If the test page does not print, try resetting the print server to factory
defaults by holding the test button for more than five seconds.
General Troubleshooting Information
Use the following information if your print server is not operating properly.
1. Verify that the printer is turned on.
2. Verify the print server is functioning.
When the printer is turned on, the print server runs through a set of
power-up diagnostics for a few seconds. If the print server is operating
properly, all three LEDs blink momentarily, then indicate the following
activity:
LED Indicators Status
solid printer is on
blinking error
Orange
off printer is off
solid Ethernet link (wired 10baseT)
blinking network activity
Yellow
off no Ethernet connection
solid Ethernet link (wired 100baseTX)
blinking network activity
Green
off no Ethernet connection
solid wireless link
blinking network activity
Yellow &
Green
off no wireless connection
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