Straight Talk QUAG-STH226C Manual

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TERMS AND CONDITIONS OF SERVICE TERMS AND CONDITIONS OF SERVICETERMS AND CONDITIONS OF SERVICE TERMS AND CONDITIONS OF SERVICE

COVER, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, HOWEVER CAUSED AND WHETHER ARISING

UNDER CONTRACT, TORT, NEGLIGENCE, OR OTHER THEORY OF LIABILITY ARISING OUT OF THE USE OF

OR INABILITY TO USE STRAIGHT TALK ILD SERVICE, EVEN IF STRAIGHT TALK AND/OR ITS LICENSORS OR

AFFILIATES ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WITH RESPECT TO JURISDICTIONS THAT

MAY NOT ALLOW THE EXCLUSION OF LIABILITY, BUT MAY ALLOW LIABILITY TO BE LIMITED IN SOME CASES,

STRAIGHT TALK, ITS EMPLOYEES, LICENSORS AND AFFILIATES’ LIABILITY SHALL BE LIMITED TO US $50.

19. LIMITED WARRANTY:YourEquipmentiscoveredbyaoneyearlimitedwarranty,setforthbelow,administered

byStraightTalk.YoumayobtainwarrantyservicedirectlyfromStraightTalk.

How to obtain Warranty Service.ToobtainwarrantyservicepleasecontactTechnicalSupportat1-877-430-CELL

(1-877-430-2355).Ifyourproblemcannotberesolvedoverthephone,ourtechnicianswillprovideyouwithaTicket

Number,whichyouwillusetosendyourEquipmenttothedesignatedServiceCenterforrepairorreplacement,at

StraightTalk’sdiscretion.

Terms of Limited Warranty. Straight Talk warrants to you, the Customer, that your Straight Talk Home Wireless

Equipment(“Product”)isfreefromdefectsinmaterialandworkmanshipthatresultinProductfailureduringnormal

usage, according to the following terms and conditions:

1. The limited warranty for the Product extends for one (1) year beginning on the date of the purchase of

the Product.

2.Thelimitedwarrantyextendsonlytotheoriginalpurchaser(“Consumer”)oftheProductandisnot

assignableortransferabletoanysubsequentpurchaser/end-user.

3. The limited warranty extends only to Consumers who purchase the Product in its original packaging from an

authorizeddealer.

4.Duringthelimitedwarrantyperiod,StraightTalkwillreplaceorrepair,atStraightTalk’ssoleoption,any

defective Products or parts (except as excluded below), or any Products or parts that will not properly operate

for their intended use (except as excluded below) with new or refurbished replacement Products or parts

if such replacement or repair is needed because of Product malfunction or failure during normal usage.

Straight Talk may, at its sole discretion, replace the Product with a refurbished Product of the same model

if available, or if not available, of a comparable model. The limited warranty does not cover loss of personal

information, passwords, contacts, music, ringtones, pictures, videos, applications or other content, memory

cards, software, defects in appearance, cosmetic, decorative or structural items, including framing, and any

non-operativeparts.StraightTalk’slimitofliabilityunderthislimitedwarrantyistheactualcashvalueof

the Product at the time the Consumer returns the Product to Straight Talk for repair, determined by the price

paid by the Consumer for the Product less a reasonable amount for usage. Straight Talk shall not be liable for

anyotherlossesordamages.TheseremediesaretheConsumer’sexclusiveremediesforbreachofwarranty.

5. Upon request from Straight Talk, the Consumer must prove the date of the original purchase of the Product

byadatedbillofsaleordateditemizedreceipt.

6.TheConsumershallhavenocoverageorbenetsunderthislimitedwarrantyifanyofthefollowing

conditions are applicable:

a)TheProducthasbeensubjectedtoabnormaluse,abnormalconditions,improperstorage,exposureto

moistureordampness,unauthorizedmodications,unauthorizedconnections,unauthorizedrepair,misuse,

neglect, abuse, accident, alteration, improper installation, or other acts which are not the fault of Straight

Talk, including damage caused by shipping.

b)TheProducthasbeendamagedfromexternalcausessuchascollisionwithanobject,orfromre,ooding,

sand,dirt,windstorm,lightning,earthquakeordamagefromexposuretoweatherconditions,anActofGod,

or battery leakage, theft, blown fuse, or improper use of any electrical source, damage caused by computer

orinternetviruses,bugs,worms,TrojanHorses,cancelbotsordamagecausedbytheconnectiontoother

products not recommended for interconnection by Straight Talk.

c) Straight Talk was not advised in writing by the Consumer of the alleged defect or malfunction of the Product

within fourteen (14) days after the expiration of the applicable limited warranty period.

d) The Product serial number plate or the enhancement data code has been removed, defaced or altered.

e) The defect or damage was caused by the defective function of the cellular system or by inadequate signal

reception by the external antenna, or viruses or other software problems introduced into the Product.

f) The Product is outside of the one (1) year Limited Warranty period.

7. Straight Talk does not warrant uninterrupted or error-free operation of the Product or service. Straight

Talk cannot and does not guarantee that your communications will be private or secure; it is illegal for

unauthorizedpeopletointerceptyourcommunications,butsuchinterceptionscanoccur.Ifaproblem

develops during the limited warranty period, the Consumer shall contact Customer Care for repair or

replacement processing of the Product. Straight Talk shall, at its discretion, provide a replacement Product

thatmayconsistofrefurbishedEquipmentofthesamemodelifavailable,orofacomparablemodel.

8.You(theConsumer)understandthattheProductmayconsistofrefurbishedEquipmentthatcontains

used components, some of which have been reprocessed. The used components comply with Product

performanceandreliabilityspecications.

9.STRAIGHTTALKEXPRESSLYDISCLAIMSANYIMPLIEDWARRANTYOFMERCHANTABILITY,ORFITNESSFOR

APARTICULARPURPOSEORUSE.THEFOREGOINGLIMITEDWARRANTYISTHECONSUMER’SSOLEAND

EXCLUSIVEREMEDYANDISINLIEUOFALLOTHERWARRANTIES,EXPRESSORIMPLIED.STRAIGHTTALK

SHALLNOTBELIABLEFORSPECIAL,INCIDENTAL,PUNITIVEORCONSEQUENTIALDAMAGES,INCLUDING

BUTNOTLIMITEDTOLOSSOFANTICIPATEDBENEFITSORPROFITS,LOSSOFSAVINGSORREVENUE,LOSS

OFDATA,PUNITIVEDAMAGES,LOSSOFUSEOFTHEPRODUCTORANYASSOCIATEDEQUIPMENT,COSTOF

CAPITAL,COSTOFANYSUBSTITUTEEQUIPMENTORFACILITIES,DOWNTIME,THECLAIMSOFANYTHIRD

PARTIES,INCLUDINGCUSTOMERS,ANDINJURYTOPROPERTY,RESULTINGFROMTHEPURCHASEORUSEOF

THEPRODUCTORARISINGFROMBREACHOFTHEWARRANTY,BREACHOFCONTRACT,NEGLIGENCE,STRICT

TORT,ORANYOTHERLEGALOREQUITABLETHEORY,EVENIFSTRAIGHTTALKKNEWOFTHELIKELIHOOD

OFSUCHDAMAGES.STRAIGHTTALKSHALLNOTBELIABLEFORDELAYINRENDERINGSERVICEUNDERTHE

LIMITEDWARRANTY,LOSSOFUSEDURINGTHEPERIODTHATTHEPRODUCTISRETURNEDFORREPLACEMENT

ORWARRANTYSERVICEORFORTHELOSSORUNAUTHORIZEDUSEOFCUSTOMERPASSWORDS,PERSONAL

INFORMATION,CONTACTS,PICTURES,VIDEOS,APPLICATIONS,MUSIC,RINGTONESOROTHERCONTENT.