Toshiba l500d Manual

A SERVICE OF

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2TroubleshootingProcedures

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SatelliteL500D/ProL500DMaintenanceManual

51

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Procedure1 E-SATAdevicecheck

ConnectanE-SATAdevicetothecomputer’sE-SATAport,thenbootthecomputerfor

WindowsVista.ThecomputershouldautomaticallydetecttheE-SATAdevice.Check

whetherthedevicecantransmitdatatothecomputer.

Ifthedeviceisabletocommunicatewiththecomputer,theproblemmaybeintermittentor

connectionsmaybefaulty.GotoProcedure2.

Ifcommunicationisimpaired,theremaybeafaultyconnection.GotoProcedure3.

Procedure2 WindowsApplicationcheck

RuntheWindowsApplication,whichwillautomaticallyexecutetheE-SATAporttestfor

transmission,TestsandDiagnosticsformoreinformationonhowtoruntheprogram.

Ifanerrorislocated,gotoProcedure3.Ifanerrordoesnotoccur,theE-SATAportis

functioningproperly.

Procedure3 Connectionandreplacementcheck

Thetransmissioncablemaybedamagedortheconnectionsmaybeloose.PerformCheck1:

Check1 MakesurethetransmissioncableisfirmlypluggedintoboththeE-SATA-

compatibledeviceandtheE-SATAportofthecomputer.Ifthecableisconnected

correctly,gotoCheck2.

Check2 MakesuretheE-SATAportisfirmlysecuredtothesystemboardofthe

computer.Ifthemalfunctionpersists,gotoCheck3.

Check3 Thetransmissioncablemaybedamaged.Replacewithagoodcable.Ifthe

malfunctionpersists,gotoCheck4

Check4 Thesystemboardmaybedamaged.Replaceitwithanewonefollowingthe

instructionsinChapter4.

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