CHAPTER 1 Introduction and System Requirements
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Technical Support Resources
The following sections describe various technical support resources available to you.
• Self-Service Support
• Online and Telephone Support
• Support Offerings
• Reporting Problems
• Log Files
Self-Service Support
Use the VMware Technology Network for self help tools and technical information:
• Product Information — www.vmware.com/support/resources
• Technology Information — www.vmware.com/vcommunity/technology
• Documentation — www.vmware.com/support/pubs
• Knowledge Base — www.vmware.com/support/kb
• Discussion Forums — www.vmware.com/community
• User Groups — www.vmware.com/vcommunity/usergroups.html
For more information about the VMware Technology Network, go to www.vmtn.net.
Online and Telephone Support
Use online support to submit technical support requests, view your product and
contract information, and register your products. Go to www.vmware.com/support.
Use phone support for the fastest response on priority 1 issues for customers with
appropriate support contracts. Go to www.vmware.com/support/phone_support.html.
Support Offerings
Find out how VMware's support offerings can help you meet your business needs. Go
to www.vmware.com/support/services.
Reporting Problems
If you have problems while running GSX Server, please report them to the VMware
support team.
You must register your serial number; then you can report your problems by
submitting a support request at www.vmware.com/requestsupport.
