Problem Possible cause/Solution
The door will not open:
The programme is still running.
• Wait the end of washing cycle.
The door lock has not been released.
• Wait until the pilot light 9 goes off.
There is water in the drum.
• Select drain or spin programme to empty out the water.
The machine vibrates is noisy:
The transit bolts and packing have not been removed.
• Check the correct installation of the appliance.
The support feet have not been adjusted
• Check the correct levelling of the appliance.
The laundry is not evenly distributed in the drum.
• Redistribute the laundry.
Maybe there is very little laundry in the drum.
• Load more laundry.
Spinning starts late or the machine
does not spin:
The electronic unbalance detection device has cut in because the laundry is
not evenly distributed in the drum. The laundry is redistributed by reverse rota-
tion of the drum. This may happen several times before the unbalance disap-
pears and normal spinning can resume. If, after 10 minutes, the laundry is still
not evenly distributed in the drum, the machine will not spin. In this case, re-
distribute the load manually and select the spin programme.
• Redistribute the laundry.
The load is too small.
• Add more items, redistribute the load manually and then select the spinning
programme.
The machine does not dry or does
not dry properly:
The drying time has not been selected.
• Select the drying time.
The water tap is not turned on.
• Open the water tap.
The drain filter is clogged.
• Clean the drain filter.
The machine is overloaded.
• Reduce the laundry load.
The selected drying time or the drying programme was not suitable for the
laundry.
• Select the suitable drying time/programme for the laundry.
The machine makes an unusual
noise:
The machine is fitted with a type of motor which makes an unusual noise com-
pared with other traditional motors. This new motor ensures a softer start and
more even distribution of the laundry in the drum when spinning, as well as
increased stability of the machine.
No water is visible in the drum:
Machines based on modern technology operate very economically using very
little water without affecting performance.
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