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Guarantee
Once again we would like to thank you for buying
an Aarrow fire.
When you buy an Aarrow Fire, you are not only
buying a first class appliance - you are buying a
commitment from us to look after you and your
appliance for as long as you want.
Your Aarrow Fire carries a guarantee against
defects of manufacture and faulty workmanship for
a period of three years from the date of purchase.
This does not apply to items which would be
subject to fair wear or tear. Firebox liner panels,
fuel retainers, throat plate, door rope, door glass
and gaskets are not covered by the guarantee.
However, should you have any problems with your
appliance please contact your Aarrow stockist who
will have the knowledge and facilities to help you.
Aarrow Fires Ltd will not be responsible for any
consequential or incidental loss, damage, or injury
however caused.
Claims are not valid where the installation does
not conform to local Building Regulations and
fire codes.
The Guarantee is conditional upon the appliance
being serviced and checked annually by a qualified
heating engineer.
The Manufacturers decision shall be final.
If your appliance proves to be defective as a
result of faulty materials or workmanship
during guarantee, we will repair or replace it
FREE OF CHARGE as long as the fire has been
installed according to the manuals instructions.
USE OF SPARE PARTS OTHER THAN
THOSE SUPPLIED BY AARROW FIRES
LTD WILL INVALIDATE THE
APPLIANCE WARRANTY.
All Guarantee periods commence on the date of
purchase and are non-transferable.
Our Guarantee is offered as an addition to your
statutory rights.
If you think your fire is not working correctly or in
the case of a breakdown, please call your local
Aarrow Fires retailer, who will have the
knowledge and experience to assist you.
When you contact them they will need to know :
1. Your name, address, post code and telephone
number.
2. Stove serial number
3. Clear and concise details of the fault.
CUSTOMER REGISTRATION
See card enclosed
To guarantee the very best in after-sales service,
do not forget to complete and return your
Customer Registration Card within 14 days (a
stamp is required).
Just complete the form and return it to us to benefit
from our three year Guarantee.
Please contact us direct 01308 427234 if no
Customer Registration Card is included.
26 Acorn Multifuel Stoves
GUARANTEE