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Problem Possible cause Solution
The temperature in the
freezer is too warm.
Food is too near to each other. Store food so that there is cold
air circulation.
Large quantities of food to be
frozen were put in at the same
time.
Insert smaller quantities of food
to be frozen at the same time.
The appliance does not
operate.
The appliance is switched off. Switch on the appliance.
The mains plug is not connected
to the mains socket correctly.
Connect the mains plug to the
mains socket correctly.
The appliance has no power.
There is no voltage in the mains
socket.
Connect another electrical appli-
ance to the mains socket. Check
fuse. Contact a qualified electri-
cian.
The lamp does not work. The lamp is defective. Refer to "Replacing the lamp".
The door has been open to long. Close the door.
Door interferes with venti-
lation grill.
The appliance is not levelled. Refer to "Levelling".
Misaligned door. The appliance is not levelled. Refer to "Levelling".
As much as the advice does not lead to result, call the nearest brand-mark service.
Replacing the lamp
The appliance is equipped with a longlife LED light.
Only service is allowed to replace the lighting device. Contact your Service Center
Closing the door
1. Clean the door gaskets.
2. If necessary, adjust the door. Refer to "Installation".
3. If necessary, replace the defective door gaskets. Contact the Service Center.
What to do if…
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