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Service and Spare Parts
In the event of your appliance requiring service, or if you wish to purchase spare
parts, contact your local Service Force Centre by telephoning: 08705 929 929
Your call will be automatically routed to the Service Centre covering your post code
area. For the address of your local Service Force Centre and further information
about Service Force, please visit the website at www.serviceforce.co.uk
Please ensure that you have read the section What to do if.... as the engineer will
make a charge if the fault is not a mechanical or electrical breakdown even the
appliance is under warranty. Please note that proof of purchase is required for in-
guarantee service calls.
Help us to help you
Please determine your type of enquiry before writing or telephoning.
When you contact us we need to know:
Your name Clear and concise details of the fault
Address and post code Name and model of the appliance*
Telephone number E number*
Serial number*
* This information can be found on the rating plate, which can be seen when the
grease filters are removed.
For Customer Services in the Republic of Ireland please contact us at the
address below:
AEG
Electrolux Group (Ire) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0) 1 4090751
Email: service.eid@electrolux.ie
CUSTOMER CARE DEPARTMENT
For general enquiries concerning your AEG appliance or for further information on
AEG products, please contact our Customer Care Department by letter or telephone
at the address below or visit our website at www.aeg.co.uk
Customer Care Department
AEG
55-77 High Street
Slough, Berkshire
SL1 1DZ
08705 950950 (*)
* calls to this number may be recorded for training purposes.