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Op eration and Care Manual • 14.
√S E R V I C E • E L E C T R O N I C C O N T R O L
T R O U B L E S H O O T I N G
Error Possible Cause
Code Description/Results Service Required
E-10 Air Sensor Fault (shorted)
Air sensor defective? See following page for air sensor test.
E-11 Air Sensor Fault (open)
E-30 Under temperature Door closed? Door gasket need replacement? Preheat skipped?
Unit overloaded or has frozen product? Defective air sensor or probe?
Defective solid state relay? Bad wire connections or open heating cable?
E-31 Over temperature
Shorted cable? Defective solid state relay? Defective air sensor?
If none of the above, call service.
E-60 Real time clock error
Appliance has probably been unplugged for more than 30 days. If
this is the case, it should be plugged in with the circuit breaker ON,
and the appliance displaying the E-60 on the front panel for more
than 30 minutes. Once this has been accomplished, the circuit
breaker should be turned OFF, or the appliance unplugged for
approximately 10 seconds after which the appliance should be
turned ON again.
E-70 Configuration connector error Check control connections for loose wires.
If none, control must be replaced.
E-78 Voltage low
If 125 VAC unit, voltage is below 90 VAC. Correct.
If 208-240 VAC voltage is below 190 VAC. Correct.
E-79 Voltage high
If 125 VAC unit, voltage is over 130 VAC. Correct.
If 208-240 VAC, voltage is over 250 VAC. Correct.
E-80 EEPROM - Function data error Contact Alto-Shaam service.
E-82 EEPROM - Calibration data error Contact Alto-Shaam service.
E-84 EEPROM - Unit ID error Contact Alto-Shaam service.
E-86 EEPROM - Preset data error Contact Alto-Shaam service.
Inope rative unit
Inope rative unit
Unit w ill shut do wn
Unit w ill shut do wn
Inope rative unit
Inope rative unit
Inope rative unit
Inope rative unit
Inope rative unit
Inope rative unit
Inope rative unit
Inope rative unit