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PROBLEM
Items not properly dried/
moisture is present on the
dishwasher interior after the
dry cycle
Dishware is chipped
Sanitized light does not
illuminate at the end of the
cycle (select models)
SOLUTION
• Be sure Heated Dry is selected.
• Water droplets may form on the inner door as part of the drying process.
•
Use a rinse aid separate from the detergent like Jet Dry* or Cascade Rinse Aid*
regularly, to improve drying. Turn the rinse aid selector toward the MAX setting.
• Check water temperature. Incoming water should be 120° F (49° C).
• Select
Sanitize and/or Hi Temp Wash (select models).
• Increase detergent amount to match water hardness (pg. 6).
• Load properly (pg. 4-5).
• Plastic and items with non-stick surfaces are difficult to dry because they have a
porous surface which tends to collect water droplets. Towel drying may be
necessary.
• Glasses and cups with concave bottoms hold water and require towel drying.
Locate these items on the more slanted side of the rack for improved results.
• Load dishes according to instructions so they do not strike each other (pg. 4-5).
• Washing fine antique china/crystal in the dishwasher is not recommended.
• Do not load glasses over the tines.
• Do not overload.
•
Sanitize was not selected.
• Sanitization can only be achieved with the Auto Wash (select models), Heavy Wash,
Normal Wash or Quick Wash cycles.
• Sanitization may not be achieved if there is an interruption of the cycle, power
failure or if incoming water temperature is below 120° F (49° C).
*Brand names are trademarks of the respective manufacturer.
Troubleshooting