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Troubleshooting Tips
Before you call for service…
Problem Possible Causes What To Do
“Crackling” or This is the sound of the • This is normal.
“popping” sound metal heating and cooling
during cooking.
Rainbow effect in This is caused by the heat • This is normal.
the oven window treatment applied to the
(on some models) oven window.
Power outage, Power outage or surge. • Reset the clock.
clock flashes
Strong odor An odor from the insulation • This is temporary.
around the inside of the oven
is normal for the first few times
the oven is used.
Improper air to gas ratio. • Adjust oven burner air shutter.
Fan noise A cooling fan may automatically • This is normal. The cooling fan will turn off and on.
turn on and off to cool
internal parts.
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