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7
7. TROUBLESHOOTING
1. Always ask and check the following:
A. Is the unit connected to a live power source?
B. Check the circuit breaker.
C. Is power switch on?
D. Is the unit operating on proper voltage?
2. If problems exist after checking the above, check the chart below.
3. If any service is needed (italicized items), call an APW Wyott authorized service agency.All service
should be performed by an APW Wyott authorized service agency.
Won’t toast... a. Toaster cold. a. Allow five (5) minutes for warm up.
b. Wrong power switch position. b. Position power switch to full power.
c. Wrong conveyor speed setting. c. Reduce conveyor speed.
Toasts unevenly... d. Only part of product surface is d. Reduce conveyor speed.
toasted.
e. Product located to far to side of e. Place product on conveyor between
Conveyor. End links.
Product sticks to f. Butter or butter substitute used f. Discontinue use of butter or butter
conveyor or slide.. on product. substitute.
g. Conveyor surface has baked-on g. Follow daily cleaning methods to
oil residue. remove & prevent residue.
h. Very moist or doughy product. h. Use different source or day old product.
i. Product not defrosted or thawed. i. Defrost/thaw product.
No power... j. No power to receptacle. j. Check circuit breaker.
k. Toaster unplugged. k. Plug in toaster.
l. Loose connections. l. Check connections.
m. Power switch. m. Check that switch is on & operational.
Won’t heat... n. Loose connections. n. Check connections.
o. Faulty power switch. o. Replace power switch.
p. Burnt out element. p. Replace element.
Lighter toast under q. Speed control setting. q. Reduce speed control setting.
peak loads... r. Very moist product. r. Use different source or day old
product.
s. Product too cold. s. Allow product to warm to room
temperature.
t. Toaster cavity temperature being t. Add 1” or more spacing between
quenched. product.
Conveyor won’t u. No power. u. Check circuit breaker.
Move... v. Conveyor links are binding. v. Check conveyor for bent links.
w. Loose or bad connection between w. Check for loose or bad connection.
speed control and conveyor motor.
x. Conveyor motor burnt out. x. Replace conveyor motor.
y. Speed control burnt out. Y. Replace speed control.
PROBLEM CAUSE SOLUTION