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PROBLEM POSSIBLE CAUSE REMEDY
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
The coffee is not hot • The cups were not preheated.
• The brewing unit has cooled down be-
cause 2/3 minutes have elapsed since
the last coffee was made.
• The temperature set is too low.
• Warm the cups by rinsing them with
hot water.
• Before making coffee, preheat the bre-
wing unit by selecting the RINSING
function in the menu.
• Change the set temperature (see para-
graph "Changing coffee temperature").
The coffee is not creamy enough • The coffee is ground too coarsely.
• Wrong type of coffee
• Turn the grinding adjustment knob one
click anticlockwise towards "1" while
the coffee mill is in operation (fig. 14).
• Use a type of coffee for espresso coffee
makers.
The coffee is delivered too slowly or a
drop at a time.
• The coffee is ground too finely. • Turn the grinding adjustment knob one
click clockwise towards "7" while the
coffee mill is in operation (fig. 14).
Continue one click at a time until cof-
fee delivery is satisfactory.
The effect is only visible after delivering
two coffees.
The coffee is delivered too quickly. • The coffee is ground too coarsely. • Turn the grinding adjustment knob one
click anticlockwise towards "1" while
the coffee mill is in operation (fig. 14).
Avoid turning the grinding adjustment
knob excessively otherwise when you
select 2 cups, the coffee may be deli-
vered a drop at a time.
The effect is only visible after delivering
two coffees.
Coffee does not come out of one of the
spouts.
• The spouts are blocked. • Clean the spouts with a toothpick (fig.
26).
The coffee does not come out of the
spouts, but from around the service door
(A2).
• The holes in the spouts are clogged
with dry coffee dust.
• The coffee guide (A3) inside the service
door is blocked and cannot swing.
• If necessary, remove coffee deposits
with a toothpick, sponge or stiff bristled
kitchen brush (fig. 26-28).
• Thoroughly clean the coffee guide (A3),
particularly near the hinges.
Water comes out of the spouts instead of
coffee.
• The pre-ground coffee may be blocked
in the funnel (A21).
• Clean the funnel (A21) with a wooden
or plastic fork, clean the inside of the
machine.