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PROBLEMS WITH YOUR ICE MAKER?
You can solve many common ice maker problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servicer.
TROUBLESHOOTING GUIDE
Problem Possible Cause Suggested Solutions
The compressor works
abnormally with a buzzing
noise.
The voltage is lower than
required
Stop the ice maker and do not restart
until the voltage is normal.
Water shortage indicator
Light is ON.
There is not enough water
in the reservoir.
Press the power button, fill with water,
press the power button again to
restart.
Indicator lights are OFF. 1. Blown home fuse/ no
power/blown breaker
Replace fuse / turn power on.
There is no water or water level
is low, but the lack of water
indicator is not on
1. Dirty water level probe
2. Broken probe circuit
Clean the water tank, especially the
two stainless steel water level probes
Call the service
Lack of water indicator is ON,
but there is enough water inside
the water tank.
1. Abnormal water resistant
value
2. Broken probe circuit
1. Add a little salt inside the water
2. Call the customer service dept.
Conditions for ice making cycle
are right but no ice is made.
Refrigerant leaks/ sealed
system is blocked.
Replace unit.
Both alert and ice full indicators
are on.
The water tray does not
turn.
Check for blocked ice cubes, restart
the unit.
ATTENTION
ICE MAKER USAGE
For best results and most efficient operation of your ice-maker, it is recommended that
you consume the ice as it is made or store the cubes in a separate container. Ice cubes left
in the ice-bin will begin to slowly melt and the water will re-deposit into the water tray.
If you are not going to consume the ice cubes as they are made, do not fill the
water tray to the full line while the ice-bin is full.
When the red “ICE FULL” indicator is on, remove the cubes and store in a
separate suitable container.
If you plan to leave the unit running overnight, it is recommended that you
remove any cubes left in the bin and store in a separate container.
If at any time the “ICE FULL” and “ADD WATER” indicators are on and
flashing at the same time, push the POWER button, remove all the ice from the
drawer, check and fill water when needed, wait for 3 minutes and then push
Power button to start the ice making again.
This unit is not designed to store the ice cubes produced for long periods of time.