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? Power Failure
Most power failures are corrected within a few hours and should not affect the temperature of your ice
maker if you minimize the number of times the door is opened. If the power is going to be OFF for a
longer period of time, you need to take the proper steps to disconnect your appliance.
PROBLEMS WITH YOUR ICE MAKER?
You can solve many common ice maker problems easily, saving you the cost of a possible service call.
Try the suggestions below to see if you can solve the problem before calling the servi cer.
TROUBLESHOOTING GUIDE
Problem Possible Cause Suggested Solutions
The compressor works
abnormally with a buzzing
Noise.
The voltage is lower than
Recommended.
Stop the ice maker and do not restart
until the voltage is normal.
Water shortage indicator
Light is on.
There is not enough water in the
reservoir.
Press the stop button, fill with water,
wait 3 minutes and press the start
button to restart.
Ice full indicator light is on. Ice storage cabinet is full to the
top.
Remove some of the ice.
Indicator lights are off. Blown fuse/ no power/blown
breaker
Replace fuse / turn power on.
The ice made is too large
and with pieces sticking
together.
The water temperature in the
storage tray or ambient is too
low.
Stop the machine and reset the ice
making cycle. Restart the machine
after turning it off.
Conditions for ice making
cycle are right but no ice is
made.
Refrigerant leaks/ sealed
system is blocked.
Replace unit.
Both alert and ice full
indicators are on.
The water tray does not tu rn.
Check for blocked ice cubes .
Service For Your Ice Maker
We are proud of our customer service organization and the network of professional service technicians
that provide service on your Avanti ice maker. With the purchase of your Avanti ice make r, you can be
confident that if you ever need additional information or assistance, the Avanti Products Customer
Service team will be here for you. Just call us toll-free.
Avanti Products Customer Services
Product information
800-323-5029
Whatever your qu estions are about our products,
help is available.
Part orders
800-220-5570
You may order parts and accessories that will be
delivered directly to your home, by personal
check, money order, master card, or visa.
In -home repair service
800-220-5570
An Avanti Products authorized service center will
provide expert repair service, scheduled at a time
that is convenient for you. Our trained servicers
know your ice maker inside and out.