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Complaint Possible Reason Solution
Having very low
temperatures
Freezer temperature is very low
while the fridge temperature is
sufficient.
Fridge temperature is very low
while the freezer temperature is
sufficient.
Food kept in the drawers freeze.
Meat kept in the 0ºC
compartment freezes.
Having very high
temperatures.
Temperature in the fridge or
freezer is very high.
Fridge temperature is very high
while the freezer temperature is
at sufficient level.
The refrigerator is adjusted to a very cold degree.
Door seal of the fridge or freezer may be soiled,
worn out, broken or not properly seated.
The freezer temperature is adjusted to a very cold
degree.
The fridge temperature is adjusted to a very
cold degree.
The fridge temperature is adjusted to a very
cold degree.
Meat should be kept just below the freezing point
of water to have them retain their freshness for a
long time.
The fridge temperature is adjusted to a very
high degree.
The fridge temperature is adjusted to a very high degree. Fridge
adjustment has an effect on the temperature of the freezer.
Doors might have been opened frequently or left
ajar for a long time.
The door might be left ajar.
Large amounts of hot food might have been put
in the refrigerator recently.
The refrigerator might have been plugged in
recently.
The fridge temperature is adjusted to a very cold
degree.
Adjust the refrigerator temperature to a warmer degree and wait
until the temperature is achieved.
Clean or replace the seal. The fractures on the door seal cause
the refrigerator to run for a longer time in order to maintain the
current temperature.
Adjust the freezer temperature to a warmer degree and
wait until the temperature is achieved.
Adjust the fridge temperature to a warmer degree.
Formation of ice crystals is normal because of the humidity in
the meat.
Change the temperature of the fridge or freezer until the fridge
or freezer temperature reaches to a sufficient level.
Change the temperature of the fridge or freezer until the fridge
or freezer temperature reaches to a sufficient level.
Warm air rushes into the fridge or freezer when the doors are
opened. Open the doors less frequently.
Close the door completely.
Wait until the fridge or freezer reaches the desired temperature.
Cooling down of the refrigerator completely takes time because
of the size.
Adjust the fridge to a warmer temperature.
The fridge is running
frequently or for a long
time.
Adjust the fridge temperature to a warmer degree.
Complaint Possible Reason Solution
Noise
The operation noise increases
when the refrigerator is running.
Vibrations or noise.
Water/condensation/ice in
the refrigerator.
Condensation on the inner walls
of refrigerator.
Water/condensation/ice on
the outside of the refrigerator.
Humidity occurs on the outside
of the refrigerator or between
the doors.
Storage capacities of today's Frost Free refrigerators
have been increased and they can work under lower
temperatures.
The floor is not even or it is weak. The refrigerator
rocks when moved slowly.
The objects placed on top of the refrigerator rock.
Hot and humid weather increases icing and
condensation.
The doors are ajar.
Doors might have been opened very frequently
or they might have been left open for along time.
The weather may be humid.
Inside of the refrigerator should be cleaned.
There might be food with pungent odor inside the
refrigerator.
Some containers or packaging materials might be
causing the smell.
It is normal and not a fault.
Make sure that the floor is level, strong and capable to
carry the refrigerator.
Remove the objects.
Make sure doors close fully.
Open the door less frequently.
This is quite normal in humid weather. When the humidity is
less, condensation will disappear.
Clean the inside of the refrigerator with a sponge, warm water
or carbonated water.
Pack the food.
Use a different container or different brand packaging material.
It is normal and not a fault.