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6 Recommended solutions for the problems
Please review this list before calling the service. It might save you time
and money. This list includes frequent complaints that are not arising from
defective workmanship or material usage. Some of the features described
here may not exist in your product.
Complaint Possible Reason Solution
The refrigerator does not
operate
Is the refrigerator properly plugged
in? Insert the plug to the wall socket.
Is the fuse of the socket which your
refrigerator is connected to or the
main fuse blown out?
Check the fuse.
Condensation on the
side wall of the fridge
compartment.
Very cold ambient conditions.
Frequent opening and closing of
the door. Highly humid ambient
conditions. Storage of food
containing liquid in open containers.
Leaving the door ajar.
Switching the thermostat to a colder
degree.
Decreasing the time the door left open or
using it less frequently.
Covering the food stored in open
containers with a suitable material.
Wipe the condensation using a dry cloth
and check if it persists.
Compressor is not running
Protective thermic of the compressor
will blow out during sudden power
failures or plug-out plug-ins as the
refrigerant pressure in the cooling
system of the refrigerator has not
been balanced yet.
Your refrigerator will start running
approximately after 6 minutes. Please call
the service if your refrigerator does not
startup at the end of this period.
The fridge is in defrost cycle.
This is normal for a full-automatically
defrosting refrigerator. Defrosting cycle
occurs periodically.
Your refrigerator is not plugged into
the socket.
Make sure that he plug is inserted tightly
to the wall socket.
Are the temperature adjustments
correctly made?
There is a power failure. Call your electricity supplier.
The fridge is running
frequently or for a long
time.
Your new refrigerator may be wider
than the previous one.
This is quite normal. Large refrigerators
operate for a longer period of time.
The ambient room temperature may
be high.
This is quite normal.
The refrigerator might have been
plugged in recently or might have
been loaded with food.
Cooling down of the refrigerator
completely may last for a couple of hours
longer.
Large amounts of hot food might
have been put in the refrigerator
recently.
Hot food causes longer running of the
refrigerator until they reach the safe
storage temperature.
Doors might have been opened
frequently or left ajar for a long time.
The warm air that has entered into the
refrigerator causes the refrigerator to run
for longer periods. Open the doors less
frequently.
Freezer or fridge compartment door
might have been left ajar.
Check if the doors are tightly closed.