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Complaint Possible Reason Solution
Noise
There is a noise
like the noise of
the seconds of an
analogue clock.
This is noise because of the
working valve which is used for the
temperature control of the special
Fridge or Freezer zone.
It is normal and not a fault.
The operation noise
increases when
the refrigerator is
running.
The operating performance
characteristics of the refrigerator
may change according to
the changes in the ambient
temperature.
It is normal and not a fault.
Vibrations or noise.
The floor is not even or it is weak.
The refrigerator rocks when moved
slowly.
Make sure that the floor is level, strong
and capable to carry the refrigerator.
The noise may be caused by the
items put onto the refrigerator.
Such items should be removed from the
top of the refrigerator.
There are noises
like liquid spilling or
spraying.
Liquid and gas flows happen in
accordance with the operating
principles of your refrigerator.
It is normal and not a fault.
There is a noise like
wind blowing.
Air activators (fans) are used in
order to allow the refrigerator to
cool efficiently.
It is normal and not a fault.
Water/condensation/ice in the refrigerator.
Condensation on
the inner walls of
refrigerator.
Hot and humid weather increases
icing and condensation.
It is normal and not a fault.
The doors are ajar.
Make sure that the doors are closed
completely.
Doors might have been opened
very frequently or they might have
been left open for along time.
Open the door less frequently.
Water/condensation/ice on the outside of the refrigerator.
Humidity occurs
on the outside of
the refrigerator or
between the doors.
The weather may be humid.
This is quite normal in humid weather.
When the humidity is less, condensation
will disappear.
Bad odor inside the
refrigerator.
Inside of the refrigerator must be
cleaned.
Clean the inside of the refrigerator with a
sponge, warm water or carbonated water.
Some containers or packaging
materials might be causing the
smell.
Use a different container or different brand
packaging material.