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16
CUSTOMER SERVICE
Your Bosch dishwasher requires no special care other than that described in the Care and Cleaning section of the Use
and Care Manual. If you are having a problem with your dishwasher, before calling for service please refer to the Self-
Help section of the Use and Care Manual. If service is necessary, contact your dealer or installer or an authorized
service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized personnel may void
the warranty.
If you are having a problem with your Bosch dishwasher and are not pleased with the service you have received, please
take the following steps (in the order listed below) until the problem is corrected to your satisfaction.
1. Contact your installer or the Bosch Authorized Service Contractor in your area.
2. E-mail us from the customer service section of our website, www.boschappliances.com.
3. Write us at:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at 1-800-944-2904.
Please be sure to include (if you are writing), or have available (if you are calling), the following information:
• Model number
• Serial number
• Date of original purchase
• Date the problem originated
• Explanation of the problem
Also, if you are writing, please include a daytime phone number where you can be reached. You will find the model and
serial number information on the label located on the right-hand side of the inner door of your dishwasher, see Figure 1.
It will look similiar to this:
Customer Service
Please make a copy of your invoice and keep it with this manual.
© BSH Home Appliances Corporation 2005 • Litho U.S.A. 07/04