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Home troubleshooting
You do not always need to call the technical assistance
service. In many cases, you can solve problems on your own.
The following table contains useful advice.
Important:
Only authorized personnel from our Technical Service can perform
the necessary tasks relative to the gas and electrical systems.
What's wrong? Cause Probable Solution
The general electrical
system is malfunctioning
-Defective fuse.
tripped or a fuse has blown.
- Check the fuse in the
general fuse box, and replace
it if faulty.
- Check the general incoming
cabinet for a tripped automatic
not work
-There is food or cleaning
product residue between the
-The burners are wet.
correctly.
- The space between the
-Dry the burner covers carefully.
- Ensure that the covers have
been correctly set.
The flames on the
burners are not uniform
-The different parts of the burner
have been set incorrectly.
- The grooves on the burners'
- Correctly set the various parts.
- Clean the grooves on the
burners' gas outlets.
-The burners may not be totally
dry.
- Proceed with thorough drying
(take special care with
monoblock burners).
The gas flow does not
appear to be normal or
no gas comes out
-The gas mains are turned off
through a mid-pipe valve.
- If the gas comes from a gas
bottle, it may be empty.
- Open possible mid-pipe
valves.
-Replace the gas bottle with a
full one.
There is a smell of gas
in the kitchen area
-There may be a leak from the
coupling to the gas bottle.
- Ensure that the coupling has
been made correctly.
The safeties of the
various burners do not
work
- The control knob has not been
held down long enough.
-The grooves on the burners' gas
outlets are dirty.
- Once the burner is lit, keep
the control knob pressed for a
few more seconds.
- Clean the grooves on the
burners' gas outlets.
-The automatic circuit breaker has
circuit breaker or blown fuse.
gas outlets are dirty.
-A gas valve has been left on.
-Check to see if any gas valve
is on.
The electric ignitor does
ignitor and the burner.
-The burner caps are not set
cleaned carefully.
ignitor and the burner must be
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