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www.boschappliances.com
Your Bosch dishwasher requires no special care other than that described in the care and cleaning
chapter. If you are having a problem with your dishwasher, before calling for service please refer to
the Self-Help chapter. If service becomes necessary, contact your dealer or installer or an authorized
service center. Do not attempt to repair the appliance yourself. Any work performed by unauthorized
personnel may void the warranty.
If you are having a problem with your BOSCH dishwasher and are not pleased with the service you
have received, please take the following steps (in the order listed below) until the problem is corrected
to your satisfaction.
Please make a copy of your invoice and keep it with your manual.
CUSTOMER SERVICE
Figure 43
Please be sure to include (if writing), or have available (if calling), the following information:
• Model Number
• Serial Number
• Date of Original Purchase
• Date Problem Originated
• Explanation of Problem
Also, if writing, please be sure to include a daytime phone number.
You will find the model number and serial number information on the label located on the right-hand
side of the inner door of the dishwasher. See Figure 1 for an example.
1. Contact your installer or the Bosch Authorized Service Contractor in
your area.
2. E-mail us from the customer service section of our web site,
www.boschappliances.com.
3. Write to us at the address below:
BSH Home Appliances, Corp.
5551 McFadden Avenue
Huntington Beach, CA 92649
4. Call us at: 1-800/944-2904.