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These appliances are built to the very highest of standards. There are no user-
serviceable parts. Follow these steps if the unit fails to operate:
1 Check instructions have been followed correctly.
2 Check fuse has not blown.
3 Check mains supply is functional.
If the appliance will still not operate, return the appliance to the place it was
purchased for a replacement. To return the appliance to the Customer Service
Department, follow the steps below:
1. Pack it carefully (preferably in the original carton). Ensure unit is clean.
2. Enclose your name and address and quote model number AF7 on all
correspondence.
3. Give the reason why you are returning it.
4. If within the guarantee period, state when and where it was purchased and
include proof of purchase (eg. till receipt).
5. Send it to our Customer Service Department at the address below:
Customer Service Department
Pulse Home Products Limited
Vine Mill, Middleton Road,
Royton,
Oldham
OL2 5LN, UK.
Telephone: 0161 621 6900 Fax: 0161 626 0391
e-mail: info@pulse-uk.co.uk
6. For BRITA/MAXTRA water filter cartridge and BRITA Memo queries, contact BRITA
Customer Care Services on:
www.brita.co.uk
Telephone: 0870 487 1000
enquiries@brita.co.uk
AFTER SALES SERVICE