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PAGE HEADER.....
TROUBLESHOOTING
PROBLEM EASY SOLUTION
Ice cream won’t
freeze
• Compressor is not chilling or on.
• Alcohol in ice cream? Added too much or too soon.
• Ensure there is adequate ventilation around the machine.
We recommend a minimum of 6 inches around the vents.
Paddle won’t move • If the PRE-COOL function is used and the bowl was wet then
ice may have formed in bowl. Turn unit off and check for ice.
Allow to defrost and dry thoroughly.
• Check to see if center spindle is inserted correctly into plastic
paddle; if this is not the case then there is an internal issue –
call Breville customer service.
Lid will not lock
into position
• Paddle and bowl are not positioned properly – make sure
the handle of the bowl sits within the grooves and paddle is
inserted properly.
Frozen dessert not
frozen in allocated
time
• Dessert mixture was too warm when placed in the ice cream
bowl for time allocated in manual setting.
Can’t remove
bowl insert after
churning
• Outside of bowl may have been wet. Turn unit off and wait
approximately 5 minutes for defrosting to take place.
How do I make soft
serve ice cream?
•
The frozen desserts on the hardness indicator bar are only there as
a guide. Try making your soft serve on the sorbet setting. You can
turn the hardness back up if the ice cream is not hard enough.
I want my ice
cream even harder!
• Remove ice cream from ice cream bowl, place in another air-
tight container and place in freezer for a further 60 minutes or
until desired hardness is achieved.
Can I put my mix-
ins into the custard
base?
• Yes. Put your mix-ins at the end when prompted.
Note: often ingredients such as fruits may disintegrate during
the churning process if added too early.
My ice cream
maker seems to be
vibrating briefly?
• The internal compressor is mounted on special rubber mounts
to reduce the noise and vibration during operation. When
cooling is not required the compressor will automatically turn
off and a small amount of vibration for 1-2 seconds is normal.
BCI600XL_IB_E12_FA.indd 28 7/02/12 2:58 PM