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TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
‘LOCK BEAN
HOPPER’ on LCD
screen
Hopper not locked
in place.
Turn the locking knob clockwise
in the direction of the LOCK arrow
until it clicks.
Unable to lock
bean hopper
Coffee beans
obstructing bean hopper
locking device.
Remove bean hopper. Clear coffee
beans from the grinding chamber
and around the upper burr. Try
re-locking the bean hopper.
‘FILL TANK’ on
LCD screen
Water tank is empty. Press open the flip-top water tank
lid. Pour the desired amount of cold,
preferably filter water.
‘EMPTY COFFEE
FILTER’ on LCD
screen
Coffee basket not
in place or not correctly
assembled.
Check that the coffee basket lid
is closed and the coffee basket is
firmly seated on the two door hooks.
Swing-out door not
closed properly.
Close the door until it clicks shut.
Coffee basket
not emptied of
used grinds.
Remove the coffee basket and
discard used grinds. Wash the
coffee basket, taking particular
care to rinse the chute area. Dry
thoroughly (especially the chute
area). Attach to the swing-out door.
Close the door until it clicks shut.
Grinder starts
but operates with
a loud noise. No
coffee in the coffee
basket.
Grinder is blocked with
a foreign item.
Check the bean hopper for any
foreign body. If there is none, refer
to ‘Cleaning the Grinding Burrs and
Coffee Grinds Chute’, page 25.
Moisture clogging
grinder.
Clean and thoroughly dry the
grinding burrs and coffee grinds
chute. Refer to`Cleaning the
Grinding Burrs and Coffee Grinds
Chute’, page 25. It is possible to
use a hair dryer to blow air into the
grinding chamber and dry the
lower burr. Only re-commence use
when the grinding chamber and
grinding burrs are completely dry.
No coffee beans in bean
hopper.
Fill bean hopper with fresh coffee
beans.