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TROUBLESHOOTING
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
When the machine is
switched On, the STEAM/
HOT WATER lights is
flashing.
• STEAM/HOT WATER
dial is not in STANDBY
position
Turn the STEAM/
HOT WATER dial to
‘STANDBY’ position.
Machine will commence
normal heat up procedure.
Coffee does not run
through
• Machine is not turned
On or plugged in
Ensure the machine is
plugged in, switched On at
the power outlet and
the POWER button is
pressed On.
• Water tank is empty Refer to ‘Filling The Water
Tank’, page 12.
• Coffee grind is too fine Ensure you use a suitable
espresso grind. Refer to
‘The Grind’ on page 18.
• Too much coffee in the
filter
Refer to ‘Coffee Dose &
Tamping’, page 12 and 19.
• Coffee tamped too
firmly
Refer to ‘Coffee Dose and
Tamping’ on page 19.
• The filter is blocked Clean the filters. Refer to
‘Cleaning The Filters’,
page 26.
Coffee runs out too
quickly
• The coffee grind is too
coarse
Ensure you use a suitable
espresso grind. Refer to
‘The Grind’ on page 18.
• Not enough ground
coffee in the filter
Refer to ‘Coffee Dose and
Tamping’, page 12 and 19.
• Ground coffee not
tamped firmly enough
Refer to ‘Coffee Dose and
Tamping’, page 19 .