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TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
No steam is generated • Machine is not turned
On
Ensure the machine is
plugged in, switched On at
the power outlet and
the POWER button is
pressed On.
• Water tank is empty Refer to ‘Filling The Water
Tank’, page 12.
• Steam Dial is not in
STEAM/HOT WATER
dial position
Turn the STEAM/HOT
WATER dial to the
STEAM position.
• Steam Wand is blocked Use the pin on the cleaning
tool to clear the opening. If
the steam wand continues
to be blocked remove the
tip of the steam wand using
the spanner in the middle
of the cleaning tool. Refer
to ‘Care and Cleaning’,
page 25.
No hot water • Empty tank Fill tank
Milk is not creamy after
texturing
• Not enough steam Steam wand may be
blocked. Refer to ‘Care and
Cleaning’, page 25.
Use cold fresh milk. Refer
to ‘Texturing Milk’, page 15.
Machine is not working The safety thermal-cut may
have activated due to the
pump overheating.
Turn the machine off and
allow to cool for about
30-60 minutes.
NOTES