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VIII. WARRANTY
• BroilKing warrants these ovens (in the United States and Canada) to be free from defects in material and
workmanship for a period of two years from date of purchase, unless otherwise noted below***.
• Warranty does not apply in cases of misuse, abuse or damage from external service or repair attempts by
unauthorized personnel.
• Copy of original invoice is required for proof of purchase date for warranty coverage.
• ALL WARRANTY / SERVICE ISSUES MUST BE AUTHORIZED FIRST! PLEASE CALL TOLL-
FREE (877) 603-7393.
• WARRANTY PERIODS:
♦ POV SERIES COMPACT MANUAL CONVECTION OVENS :
(POV-003, POV-013): Two Year Limited Warranty (One year Carry-in service & parts, 2nd year
parts only)***
90 day warranty on all light bulbs and gaskets. NOTE: These items are easily changeable on-site
by user and do not qualify for service center warranty assistance.
30 day warranty on door glass
If required, call BroilKing directly for warranty replacement of these items within first 90 days.
ALL CONVECTION OVEN MOTORS ARE BACKED BY A ONE YEAR WARRANTY
• WARRANTY PROCEDURES:
♦ The customer is responsible to ship or deliver Carry-in service items to a BroilKing authorized service
center, or directly to BroilKing**, along with a copy of the original invoice or sales receipt for proof
of purchase date, and a description of the problem.
♦ **If returning a unit directly to BroilKing for warranty repair, please call us first for a Return
Authorization Number. Return Authorization Number MUST be written on outside of carton to
track the unit and avoid service delays.
♦ *If shipping the unit to BroilKing or to a service location, be sure to pack it securely and insure it for
its original purchase price. BroilKing is not responsible for damage or loss of unit in transit to us or a
service center.
♦ Please do not take your unit to the store where you purchased it for warranty repair. For the
BroilKing authorized US service agent nearest you, please contact:
BroilKing., 143 Colebrook River Road, Winsted, CT 06098
Tel. (860) 738-2200, Fax (860) 738-9404
E-mail: info@broilking.com, Web site: www.broilking.com
8/24/11 RV02