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b.Now decalcify the steam tube.
Place a container underneath the
steam tube. Press selector switch
on top of the
machine to the hot water position
and turn the selector knob to
the steam position (fig. 8). Let about
4 oz. of water run through the
steam tube. Then stop and let
machine rest for approx. 2 minutes.
Repeat one more time.
c. Clean water tank thoroughly by fill-
ing half way with fresh water. Pump
half of the water through the porta
filter and half through the steam
tube to eliminate Durgol residue.
d.Replace the inner screen and the
steam nozzle.
28. TROUBLESHOOTING
a. My coffee is not hot enough
• See chapter 9 (a).
• Drink your coffee immediately after
brewing.
For cappuccino or latte: make sure
to increase the milk temperature
(chapter 15).
b.No coffee or very little coffee
comes through the porta filter
• Make sure the water tank has water
in it and that it is inserted properly.
• Make sure the selector knob
points to the coffee cup position.
• The coffee may be ground too fine,
use coarser coffee (chapter 7).
• The small holes of the sieve may be
blocked, clean sieves (chapter 23).
• The inner screen may be blocked
(chapter 23).
c. Coffee runs very fast into the
cups with very little crema
• Your coffee may be ground too
coarse. Use a finer grind.
• Make sure the sieve is always filled
completely with coffee.
d. Coffee does not flow into both
cups at exactly the same rate
*Normal distribution is at
least 40/60*
• Clean the porta filter and the sieve
(chapters 22, 23).
• Make sure the sieve is filled
completely and evenly.
• Coffee may be ground unevenly
allowing water to pass through it
faster on one side than through the
other.
e. I am not getting any crema or not
enough crema
• Your coffee is not ground correctly.
If the flow of coffee is too slow, use
a coarser grind, if the flow of coffee
is too fast, use a finer grind.
• When using pre-packed pods you
normally get less crema than when
using ground coffee. Make sure to
use the pod sieve with pods.
f. There is some coffee residue in
the bottom of my cup
• This is normal. With pressure
brewed coffee you will always have
some fine coffee powder in the
bottom of your cup.
• If this bothers you, try pre-packed
coffee pods (chapter 12). The paper
cover acts like a filter.
g. Water and coffee run down on
the side of the porta filter
• Wipe the inner screen with a wet
paper towel.
• Make sure that the rim of the sieve
and the porta filter are free of coffee
grounds before inserting into the
machine.
• When using pre-packed coffee
pods: trim the sides of the paper
cover so that the paper does not
extend outside of the sieve.
h. When using the frother I am not
getting sufficient froth
• If you had sufficient froth before
then some or all of the frothXpress
parts are clogged or not put together
14.