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Cleaning, Care and Maintenance
Switch off the power and disconnect from the source. Ensure that the unit is always switched off and
unplugged while cleaning, maintaining or moving.
The Warmer should be cleaned after each day’s operation; however, additional cleaning may be
required depending on daily use. Before cleaning, allow the warmer to cool down
Empty the water basin, and clean after each use. Pans and lids can be removed to be cleaned. The
Warmer can be wiped down with a damp cloth. Do not immerse the Warmer in water or use hose to
clean.
Warm soapy water is recommended for cleaning. Cleaning agents may cause damage when used for a
prolonged period on stainless steel.
Safety
A Cecilware Recommended Qualified Service Technician should carry out repairs if necessary.
*Switch off power to and disconnect from the outlet when cleaning, maintaining or moving.
To avoid over heating or damage to the element, this unit has been installed with a Hi Limit. If the Hi
Limit is tripped, please call a Recommended Qualified Service Technician to check over the warmer,
repair if needed and reset the Hi Limit.
Trouble Shooting
If your Cecilware Warmer does not operate, please check the following before placing a service call.
Electric Counter
Top Warmer
FW-25, FW-25-WT
Problem Cause Remedy
1. Mains power supply 1. Check mains power supply
2. Power switch has not been
turned on
2. Check the unit is correctly plugged in and
turned on
3. Fuse in the plug has blown
3. Replace the fuse in the plug with correctly
rated fuse
4. On/off switch is faulty 4. Call service agent or qualified technician
5. Plug and lead are damaged 5. Call service agent or qualified technician
6. Internal wiring fault 6. Call service agent or qualified technician
The unit is not
working and the
indicator light is not
on
7. Thermal cut-out has
activated
7. This is a safety device that has disconnected
the power: call a service agent or qualified
technician