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SECTION 8: LIMITED WARRANTY
CLEVELAND RANGE products are warranted to the original purchaser to be free from defects in materials and
workmanship under normal use and service for the standard warranty period of one year from date of installation or 18
months from date of shipment, which ever comes first.
CLEVELAND RANGE agrees to repair or replace, at its option, f.o.b. factory, any part which proves to be defective
due to defects in material or workmanship during the warranty period, providing the equipment has been unaltered, and
has been PROPERLY INSTALLED, MAINTAINED, AND OPERATED IN ACCORDANCE WITH THE CLEVELAND
RANGE OWNER’S MANUAL.
CLEVELAND RANGE agrees to pay any FACTORY AUTHORIZED EQUIPMENT SERVICE AGENCY (within the
continental United States, and Hawaii) for reasonable labor required to repair or replace, at our option, f.o.b. factory,
any part which proves to be defective due to defects in material or workmanship, during the labor warranty period. This
warranty includes travel time not to exceed two hours and mileage not to exceed 50 miles (100 miles round-trip), BUT
DOES NOT INCLUED POST START-UP, TIGHTENING LOOSE FITTINGS, MINOR ADJUSTMENTS,
MAINTENANCE, CLEANING OR DESCALING.
The standard labor warranty allows factory payments of reasonable labor required to repair or replace such
defective parts. Cleveland Range will not reimburse the expense of labor required to repair or replacement of parts
after the standard warranty period, unless and Extended Labor Warranty Contract has been purchased to cover the
equipment for the balance of the warranty period from the date of equipment installation, start-up, or demonstration.
PROPER INSTALLATION IS THE RESPONSIBILITY OF THE DEALER, THE OWNER-USER, OR INSTALLING
CONTRACTOR, AND IS NOT COVERED BY THIS WARRANTY. Many local codes exist, and it is the responsibility of
the owner and installer to comply with these codes. Cleveland Range equipment is built to comply with applicable
standards for manufactures, including UL, A.G.A., NSF, ASME/Ntl. Bd., CSA, CGA, ETL, and others.
Boiler (Steam Generator) MAINTENANCE IS THE RESPONSIBILITY OF THE OWNER-USER AND IS NOT
COVERED BE THIS WARRANTY. The use of good quality feed water is the responsibility of the Owner-User (see
Water Quality Recommendations below). THE USE OF POOR QUALITY FEED WATER WILL VOID EQUIPMENT
WARRANTIES. Boiler maintenance supplies, including boiler hand gaskets, are not warranted beyond the first 90 days
after the date the equipment is placed into service. Preventive maintenance records must be available showing
descaling per the applicable Cleveland Operators Manual for Boiler Proration Program considerations.
WATER QUALITY RECOMMENDATIONS
TOTAL DISSOLVED SOLIDS Less than 60 parts per million
TOTAL ALKALINITY Less than 20 parts per million
SILICA Less than 13 parts per million
CHLORIDE Less than 30 parts per million
pH factor Greater than 7.5
The foregoing shall constitute the sole and exclusive remedy of original purchaser and the full liability of Cleveland
Range for any breach of warranty. THE FOREGOING IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES,
WHETHER WRITTEN, ORAL, OR IMPLIED, INCLUDING ANY WARRANTY OF PERFORMANCE,
MERCHANTABILITY, OR FITNESS FOR PURPOSE, AND SUPERSEDES AND EXCLUDES ANY ORAL
WARRANTIES OR REPRESENTATIONS, OR WRITTEN WARRANTIES OR REPRESENTATIONS, NOT
EXPRESSLY DESIGNATED IN WRITING AS A “WARRANTY” OR “GUARANTEE” OF CLEVELAND RANGE MADE
OR IMPLIED IN ANY MANUAL, LITERATURE, ADVERTISING BROCHURE OR OTHER MATERIALS.
CLEVLAND RANGE’S liability on any claim of any kind, including negligence, with respect to the goods or services
covered hereunder, shall in no case exceed the price of the goods or services, or part thereof, which gives rise to the
claim. IN NO EVENT SHALL CLEVELAND RANGE BE LIABLE FOR SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMGES, OR ANY DAMAGES IN THE NATURE OF PENALTIES.
LIMITED EXTENDED WARRNTY COVERAGE
The purchase of a Limited Extended Warranty Contract extends the standard warranty coverage to the purchased
period of time (one to two years) from the date of installation, start-up, or demonstration, whichever is sooner.
An additional two years Parts and Labor Warranty can be purchased with each piece of Cleveland equipment
for an additional 2% of the List Price per year. The 2% of list price charge will be the net invoice amount for each year
of extended warranty purchased.
- Extended warranty must be purchased at the same time the equipment is purchased.
- Extended Warranty has the same exclusions as stated in our standard warranty.