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Troubleshooting
Most cooking problems often are caused by little things you can find and fix without tools of
any kind. Check the lists below and on the next page before calling for assistance or service.
If you still need help, see the "Requesting Assistance or Service" section.
Microwave does not operate, first check
the following:
•
Is the microwave oven plugged into a live outlet with the proper voltage? (See Installation
Instructions.)
•
Have you blown a household fuse or tripped a circuit breaker?
•
Has the electric company experienced a power failure?
Other possible problems and their causes:
If none of these items was causing your problem, see the "Requesting Assistance or
Service" section on page 31.
Problem
Nothing works.
The microwave oven
will not run.
CAUSE
•
The power supply cord is not plugged into a live circuit with
the proper voltage. (See the “Electrical requirements” on
page 5 and “Gounding instructions” on page 6.)
•
A household fuse has blown or a circuit breaker has tripped.
•
The electric company has had a power failure.
•
You are using the oven as a timer. Touch OFF/CANCEL to
cancel the Minute Timer.
•
The door is not firmly closed and latched.
•
You did not touch START/ENTER.
•
You did not follow directions exactly.
•
An operation that you set earlier is still running. Touch
OFF/CANCEL to cancel that operation.
Food is not cooked
enough.
The display shows a time
counting down but the
oven is not cooking.
•
The electric supply to your home or wall outlets is low or
lower than normal. Your electric company can tell you if the
line voltage is low. Your electrician or service technician can
tell you if the outlet voltage is low.
•
The cook power is not at the recommended setting. Check
the “Cooking guide” section on page 27.
•
You have not allowed enough cooking time for the amount of
food being cooked. Larger amounts of food need longer
cooking times.
•
You have set the controls as a minute timer. Touch
OFF/CANCEL to cancel the Minute Timer.
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