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TROUBLESHOOTING
proBLem CauSe SoLutIon
Continuous
beeping
Hopper not locked in place
(when brewing with whole
beans)
• Check to see if the hopper container release knob is in the unlocked
position
• Place the hopper container on the unit
• Turn the knob to the locked position
• Press On/Off or Program again to resume
Filter door not closed • Check to be sure that all components of the filter compartment are in place
• Close filter door (you will hear a click if the door is properly shut)
• Press On/Off or Program again to resume
Filter basket not in place • Open filter door by pressing the filter door release button
• Hook filter basket with cover onto door
• Close filter door (you will hear a click if the door is properly shut)
• Press On/Off or Program again to resume
Filter basket cover not in
place
• Open filter door by pressing the filter door release button
• Put on cover matching the “grind” arrows
• Hook filter basket with cover onto door
• Close filter door (you will hear a click if the door is properly shut)
• Press On/Off or Program again to resume
Filter Basket not emptied of
used grinds
• Open filter door by pressing the filter door release button
• Remove filter basket with cover
• Discard used grounds
• Replace filter basket with cover and close door
• Press On/Off or Program again to resume
The coffee channel cover can be flipped back
for easy cleaning of the coffee chute. Push the
coffee channel cover tab away from you and lift
up. Use the brush to remove any ground coffee
that remains. Brush grounds toward you (when
facing the unit head-on) and pull the grind chute
lever toward you to send grounds through the
chute. Be sure the filter basket is in place to
catch the grounds.
NOTE: Failing to properly clean the coffee chute
may lead to grind accumulations which can
result in weak-tasting coffee.
Do not use scouring agents or harsh cleansers
on any part of the coffeemaker.
Never immerse base unit in water or other liquid.
To clean base, simply wipe with a clean, damp
cloth and dry before storing. Wipe heating plate
with a clean, damp cloth. Never use rough,
abrasive materials or cleansers to clean the
heating plate. Do not dry the inside of the water
reservoir with a cloth, as lint may remain.
DECALCIFICATION
Decalcification refers to removing the calcium
deposits which form over time on the metal
parts of the coffeemaker.
For best performance from your coffeemaker,
decalcify the base unit from time to time. The
frequency depends upon the hardness of your
tap water and how often you use the
coffeemaker.
To clean, fill the water reservoir to capacity with
a mixture of
1
⁄
³
of white vinegar and
²⁄
³
water.
Press the Grind Off button, and turn the
coffeemaker on by pressing the On button. One
cycle should be sufficient to adequately clean
the coffeemaker. When the cycle is completed
and the five beeps sound, turn coffeemaker off.
Repeat operation, this time using fresh cold
water.
Coffee is
weaker than
usual
Coffee chute is clogged • Remove the hopper from the unit
• Lift coffee channel cover
• Clean out coffee chute
• Replace channel cover and hopper
• Your coffeemaker is now ready to brew again
Not enough beans in hopper • Be sure there are enough beans in your hopper for the amount of coffee you
intend to brew
Strength setting is incorrect • Check your strength setting — displayed on the LCD screen
• To change your strength settings press the strength control button