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BEFORE RETURNING YOUR
CUISINART PRODUCT
If you are experiencing problems with your Cuisinart
®
product, we suggest
that you call our Consumer Service Center at 1-800-726-0190 before
returning the product for servicing. Often, our Consumer Service
Representatives can help solve the problem without having the product
serviced. If servicing is needed, a representative can confirm whether the
product is under warranty and direct you to the nearest service location.
*Important: If the nonconforming product is to be serviced by
someone other than Cuisinart’s Authorized Service Center,
please remind the Servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is properly diagnosed,
the product is serviced with the correct parts, and the product is
still under warranty.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty Service, California residents
have the option of returning a nonconforming product (A) to the store where
it was purchased or (B) to another retail store which sells Cuisinart products
of the same type. The retail store shall then decide to either repair the
product, refer the consumer to an independent repair facility, replace the
product, or refund the purchase price less the amount directly attributable to
the consumer’s prior usage of the product. If either of the above two options
does not result in the appropriate relief to the consumer, the consumer may
then take the product to an independent repair facility if service or repair
can be economically accomplished. Cuisinart and not the consumer will be
responsible for the reasonable cost of such service, repair, replacement, or
refund for nonconforming products under warranty.
California residents may also, according to their preference, return
nonconforming products directly to Cuisinart for repair or, if necessary,
replacement, by calling our Consumer Service Center toll-free at
1-800-726-0190. Cuisinart will be responsible for the cost of the repair,
replacement, and shipping and handling of such nonconforming
products under Warranty.
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