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product, refer the consumer to an
independent repair facility, replace the
product, or refund the purchase price
less the amount directly attributable to
the consumer’s prior usage of the
product. If either of the above two
options does not result in appropriate
relief to the consumer, consumer
may then take the product to an
independent repair facility if service
or repair can be economically
accomplished.* Cuisinart and not
the consumer will be responsible
for the reasonable cost of such
service, repair, replacement, or
refund for nonconforming products
under warranty.
California residents may also,
according to their preference, return
nonconforming products directly
to Cuisinart for repair or, if necessary,
replacement by calling our
Consumer Service Center toll-free
at 1-800-726-0190. Cuisinart will
be responsible for the cost of the
repair, replacement, and shipping
and handling for such nonconforming
products under warranty.
Before Returning Your
Cuisinart Product
If you are experiencing problems with
your Cuisinart product, we suggest
that you call our Consumer Service
Center at 1-800-726-0190 before
returning the product for servicing.
Often, our Consumer Service
Representatives can help solve the
problem without having the product
serviced. If servicing is needed, a
Representative can confirm whether
the product is under warranty
and direct you to the nearest
service location.
*Important: If the nonconforming
product is to be serviced by someone
other than Cuisinart’s Authorized
Service Center, please remind
the servicer to call our Consumer
Service Center at 1-800-726-0190 to
ensure that the problem is properly
diagnosed, the product is serviced
with the correct parts, and to ensure
that the product is still under warranty.
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