Cuisinart WCH-950 Water Dispenser User Manual


 
11
WARRANTY
LIMITED THREE-YEAR WARRANTY
This warranty is available to consumers only. You
are a consumer if you own a Cuisinart
®
Countertop Filtration System that was purchased
at retail for personal, family or household use.
Except as otherwise required under applicable law,
this warranty is not available to retailers or other
commercial purchasers or owners.
We warrant that your Cuisinart
®
Countertop Filtration System will be free of defects
in materials and workmanship under normal home
use for 3 years from the date of original purchase.
We suggest you complete and return the enclosed
product registration card promptly to facilitate
verification of the date of original purchase.
However, return of the product registration card
does not eliminate the need for the consumer to
maintain the original proof of purchase in order to
obtain the warranty benefits. In the event that you
do not have proof of purchase date, the purchase
date for purposes of this warranty will be the date of
manufacture.
If your Cuisinart
®
Countertop Filtration
System should prove to be defective within the
warranty period, we will repair it, or if we think
necessary, replace it.
To obtain warranty service, simply call our toll-free
number 1-800-726-0190 for additional information
from our Customer Service Representatives, or send
the defective product to Customer Service at:
Cuisinart
150 Milford Road
East Windsor, NJ 08520.
To facilitate the speed and accuracy of your return,
please enclose $10.00 for shipping and handling of
the product.
Please pay by check or money order (California
residents need only supply proof of purchase
and should call 1-800-726-0190 for shipping
instructions).
NOTE: For added protection and secure handling
of any Cuisinart
®
product that is being returned, we
recommend you use a traceable, insured delivery
service. Cuisinart cannot be held responsible for
in-transit damage or for packages that are not
delivered to us. Lost and/or damaged products
are not covered under warranty. Please be sure to
include your return address, daytime phone number,
description of the product defect, product model
number (located on bottom of product), original date
of purchase, and any other information pertinent to
the product’s return.
Your Cuisinart
®
Countertop Filtration
System has been manufactured to the strictest
specifications and has been designed for use with
the authorized accessories and replacement parts.
This warranty expressly excludes any defects or
damages caused by accessories, replacement
parts, or repair service other than those that have
been authorized by Cuisinart.
This warranty does not cover any damage caused
by accident, misuse, shipment or other ordinary
household use.
This warranty excludes all incidental or
consequential damages. Some states do not allow
the exclusion or limitation of these damages, so
they may not apply to you.
CALIFORNIA RESIDENTS ONLY
California law provides that for In-Warranty Service,
California residents have the option of returning a
nonconforming product (A) to the store where it was
purchased or (B) to another retail store which sells
Cuisinart products of the same type.
The retail store shall then, at its discretion, either
repair the product, refer the consumer to an
independent repair facility, replace the product, or
refund the purchase price less the amount directly
attributable to the consumer’s prior usage of the
product. If the above two options do not result in
the appropriate relief to the consumer, the consumer
may then take the product to an independent repair
facility if service or repair can be economically
accomplished. Cuisinart and not the consumer
will be responsible for the reasonable cost of
such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their
preference, return nonconforming products directly
to Cuisinart for repair, or if necessary, replacement,
by calling our Consumer Service Center toll-free at
1-800-726-0190.
Cuisinart will be responsible for the cost of the
repair, replacement, and shipping and handling for
such products under warranty.
BEFORE RETURNING YOUR CUISINART
®
PRODUCT
If you are experiencing problems with your
Cuisinart
®
product, we suggest that you call our
Cuisinart
®
Service Center at 1-800-726-0190
before returning the product serviced. If servicing
is needed, a Representative can confirm whether
the product is under warranty and direct you to
the nearest service location.
Important: If the nonconforming product is to be
serviced by someone other than Cuisinart’s
Authorized Service Center, please remind the
servicer to call our Consumer Service Center at
1-800-726-0190 to ensure that the problem is
properly diagnosed, the product is serviced with
the correct parts, and the product is still under
warranty.