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Warranty and Service
Getting Help
Before you request service, please review the
Before You Call for Service section on page 7.
If you have performed the checks in the Problem
Solution Guide and the problem has not been
remedied, please contact us at one of the numbers
below. Prior to requesting service, it is helpful to
be familiar with the warranty terms and conditions
in the Warranty section on this page.
For warranty repairs, call:
Dacor Distinctive Service
Phone: (877) 337-3226 (U.S.A. and Canada)
Business Hours: 6:00
a.m. - 4:00 p.m. Pacific Time
For a list of Dacor service agents for non-
warranty repairs:
Dacor Customer Service:
Tel: (800) 793-0093
Business Hours: 6:00
a.m. - 5:00 p.m. Pacific Time
Contact us through our web site at:
www.Dacor.com
At Dacor, we believe that our quality of service
equals that of our product. Should your experience
with our service network or product be differ-
ent, please contact our Customer Service Team
and share your encounter with us. We will do our
utmost to resolve the situation for you and deliver
on our Dacor promise.
If you need anything clarified, just let us know.
Warranty
What Is Covered
CERTIFICATE OF WARRANTIES: DACOR
RANGE HOODS
WITHIN THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA*:
FULL ONE-YEAR WARRANTY
If your DACOR product fails to function within
one year of the original date of purchase, due to
a defect in material or workmanship, DACOR will
remedy the defect without charge to you or sub-
sequent users. The owner must provide proof of
purchase upon request, and have the appliance
accessible for service.
*Warranty is null and void if non-UL approved
product is transported from the U.S.
OUTSIDE THE FIFTY STATES OF THE U.S.A.,
THE DISTRICT OF COLUMBIA AND CANADA:
LIMITED FIRST YEAR WARRANTY
If your DACOR product fails to function within
one year of the original date of purchase, due
to a defect in material or workmanship, DACOR
will furnish a new part, F.O.B. factory to replace
the defective part. All delivery, installation, and
labor costs are the responsibility of the purchaser.
The owner must provide proof of purchase, upon
request, and have the appliance accessible for
service.
What Is Not Covered
Service calls to educate the customer in the •
proper use and care of the product.
Failure of the product when used for commercial, •
business, rental or any application other than for
residential consumer use.
Replacement of house fuses or fuse boxes or •
resetting of circuit breakers.
Damage to the product caused by accident, fire, •
flood or other acts of God.
Breakage, discoloration or damage to glass, •
metal surfaces, plastic components, trim, paint or
other cosmetic finish, caused by improper usage
or care, abuse or neglect.
THE REMEDIES PROVIDED FOR IN THE ABOVE
EXPRESS WARRANTIES ARE THE SOLE AND
EXCLUSIVE REMEDIES. THEREFORE, NO OTHER
EXPRESS WARRANTIES ARE MADE, AND OUT-
SIDE THE FIFTY STATES OF THE UNITED STATES,
THE DISTRICT OF COLUMBIA AND CANADA, ALL
IMPLIED WARRANTIES, INCLUDING BUT NOT LIM-
ITED TO, ANY IMPLIED WARRANTY OF MERCHANT-
ABILITY OR FITNESS FOR A PARTICULAR USE OR
PURPOSE, ARE LIMITED IN DURATION TO ONE
YEAR FROM THE DATE OF ORIGINAL PURCHASE.
IN NO EVENT SHALL DACOR BE LIABLE FOR INCI-
DENTAL EXPENSE OR CONSEQUENTIAL DAMAGES.
NO WARRANTIES, EXPRESS OR IMPLIED, ARE
MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long
an implied warranty lasts, or do not allow the
exclusion or limitation of inconsequential damages,
so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal
rights, and you may also have other rights that
vary from state to state.