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TROUBLESHOOTING
Occasionally, a problem is minor and a service call may not be necessary- use this troubleshooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s Toll Free Number
1-800-263-2629 for assistance.
PROBLEM POSSIBLE CAUSE SOLUTION
1) Unit does not work.
2) Refrigerator running too
frequently.
3) Internal Temperature too
cold.
4) Internal Temperature not
cold enough.
5) Freezer not cold enough.
6) Light will not work.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature control too high.
• Door not closed.
• Hot food inserted.
• Doors open too long/often.
• Close proximity to heat source or
direct sunlight.
• Temperature control too low.
• No power to unit.
• Power cord is unplugged.
• Wrong voltage is being used.
• Temperature control too low.
• Hot food inserted.
• Doors open too long/often.
• Air flow obstruction.
• Close proximity to heat source or
direct sunlight.
• Temperature control too high.
• Door not closed.
• Hot food inserted.
• Doors open too long/often.
• Wrong voltage is being used.
• No power to unit.
• Power cord is unplugged.
• Bulb is loose/needs replacing.
• Door switch is stuck.
• Check connection of power cord at
power source.
• Plug in unit.
• Use proper voltage.
• Check/adjust settings as needed.
• Close the door securely.
• Cool food before inserting.
• Minimize door openings/duration.
• DO NOT place unit close to heat
sources or in direct sunlight.
• Check/adjust settings as needed.
• Check connection of power cord at
power source.
• Plug in unit.
• Use proper voltage.
• Check/adjust settings as needed.
• Cool food before inserting.
• Minimize door openings/duration.
• Allow room for air to circulate around
the unit.
• DO NOT place unit close to heat
sources or in direct sunlight.
• Check/adjust settings as needed.
• Close door securely.
• Cool food before insterting.
• Minimize door openings/duration.
• Use proper voltage.
• Check connection of power cord to
power source.
• Plug in unit.
• Tighten or replace bulb.
• Check the switch for obstructions,
clean if necessary.
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