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HOW TO OBTAIN SERVICE
HOW TO OBTAIN SERVICE:
Before You Call for Service
Is the circuit breaker tripped or the fuse blown?
Is there a power outage in the area?
IF THE COOKTOP BURNERS DO NOT LIGHT
Is the two piece burner put together correctly?
Is the burner head assembly aligned correctly?
Is the manual shut-off valve open? This is usually located where the gas comes out of the wall.
For warranty service,please contact DCS Customer Care Representative at (888) 281-5698. Before you
call,please have the following information ready:
Model Number (located on rating plate backside of unit and above the kickpanel on the right).
Serial Number (located on rating plate backside of unit and above the kickpanel on the right).
Date of installation
A brief description of the problem
Your satisfaction is of the utmost importance to us.If a problem cannot be resolved to your satisfaction,
please write or email us at:
Write:
Fisher & Paykel Appliances,Inc.
Attention: DCS Customer Care
5900 Skylab Road
Huntington Beach,CA 92647
email: support@dcsappliances.com