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Problem check
Before calling a service technician to
assist with a problem please check:
• The main distribution board. See if a
circuit breaker has tripped or a fuse has
blown.
• The wall socket.
• Have the filters been cleaned?
• Is the chimney blocked?
Remember that you may be charged for a
service call even during the warranty
period if the fault is due to or caused by
any of the above.
NOTE: Since the following are not
factory faults, they are the owner’s
responsibility.
• Damage to exterior finish.
• Breakage of glass and other
components.
• Replacement of the light bulbs.
• Damage through improper use or
installation.
Owner’s responsibility
Service centres
• If you have followed the instructions
and still have a problem, contact the
nearest Defy Service Centre.
• (See list at right of page).
Other areas are serviced by over 200
authorised service agents.
Consult the nearest regional service
centre for details.
BLOEMFONTEIN
160 Long Street, Hilton,
Bloemfontein 9301.
Tel. 051 400 3900
Bloemfontein.Service@defy.co.za
CAPE TOWN
5A Marconi Rd.
Montague Gardens, 7441.
Tel. 021 551 8314
CapeTown.Service@defy.co.za
DURBAN
35 Intersite Avenue,
Umgeni Business Park, Durban 4051.
Tel. 031 268 3300
Durban.Service@defy.co.za
EAST LONDON
16 Bowls Rd. Arcadia,
East London 5201.
Tel. 043 743 7100
EastLondon.Service@defy.co.za
JOHANNESBURG
Commercial Head Office,
Administration, Distribution, National Groups,
Tel. Sales, Contracts and Credit.
Cnr. Mimetes & Kruger Sts. Denver ext.12
Johannesburg. 2094.
Tel. 011 621 0200 or 011 621 0300
Gauteng.Service@defy.co.za
POLOKWANE
87 Nelson Mandela Drive.
Superbia 0699.
Tel. 0152 92 1166 / 7 / 8 / 9.
Polokwane.Service@defy.co.za
PORT ELIZABETH
112 Patterson Road,
North End, Port Elizabeth 6001.
Tel. 041 401 6400
PortElizabeth.Service@defy.co.za
PRETORIA
Block A1 Old Mutual Industrial Park.
Cnr. D.F.Malan Drive & Moot Str.
Hermanstad. 0082.
Tel. 012 377 0061
Pretoria.Service@defy.co.za
PLEASE REGISTER YOUR PRODUCT AT
www.defy.co.za
DEFY APPLIANCES (PTY) LTD
P.O.BOX 12004
JACOBS
DURBAN
4026
SOUTH AFRICA