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Problems: Possible Cause(s) Solution
The espresso / coffee does
not come out of one of
the spouts
•The spout is blocked
•Scrape the remains of dry coffee
with a needle
Turning the steam dial, no
steam comes out of the
milk frother
•The holes in the spouts
are clogged
•Clean the holes in the milk frother
and the steam nozzle (Figure 23)
Pressing the and
buttons does not
deliver coffee, but only
water
•Ground coffee may be
blocked in the funnel
•Remove the ground coffee inside
the funnel, using a knife. Then clean
the brewing system and the inside of
the machine.
Pressing the button,
the machine does not
switch on
•The machine is not
plugged in
•Check that the power cord is
plugged into the outlet
The brewing system
cannot be removed for
cleaning
•The machine is on. The
brewing system can only
be removed if the
machine is off.
•Turn the machine off. WARNING:
The brewing system can only be
removed when the machine is off.
Ground coffee is used
(rather than beans) and
the machine does not
deliver espresso / coffee
•Too much or not enough
ground coffee has been
added
•The button has not
been pressed and the
machine has used both
pre-ground coffee and
coffee ground by the
grinder
•Ground coffee has been
added when the machine
is off
•Remove the brewing system and
thoroughly clean the inside of the
machine if too much coffee has
been added. Not enough coffee,
add a little more.
•Thoroughly clean the inside of the
machine. Repeat the operation by
pressing the button.
•Remove the brewing system and
thoroughly clean the inside of the
machine.
Espresso / coffee is
dispensed outside the
dispenser
•The holes in the spouts
are clogged with dry
coffee
•The mobile drawer inside
the service door is blocked
and cannot swing
•Scrape the holes with a needle
•Thoroughly clean the mobile
drawer and also near the hinges so
that it can swing smoothly