DeLonghi ESAM2800 Coffeemaker User Manual


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19
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
PROBLEM POSSIBLE CAUSE SOLUTION
The coffee is not hot
• Thecupswerenotpreheated. • Warmthecupsbyrinsingthemwithhot
water(N.B.youcanusethehotwater
function).
• Theinfuserhascooleddownbecause
2/3 minutes have elapsed since the last
coffee was made.
• Beforemakingcoffee,heattheinfuserby
pressing the button.
The coffee is weak or
not creamy enough.
• Thecoffeeisgroundtoocoarsely. • Turnthegrindingadjustmentknobone
click anticlockwise towards “1” while the
coffee mill is in operation (fig. 7). The
effect is only visible after delivering 2
coffees (see the section: “Adjusting the
coffee mill” on page 11).
• Thecoffeeisunsuitable. • Usepre-groundcoffeeforespresso
coffee makers.
The coffee is delivered
too slowly or a drop at
a time.
• Thecoffeeisgroundtoonely. • Turnthegrindingadjustmentknob
one click clockwise towards “7” while
the coffee mill is in operation (fig. 7).
Continue one click at a time until coffee
delivery is satisfactory. The effect is only
visible after delivering 2 coffees (see the
section: “Adjusting the coffee mill” on
page 11).
Coffee does not come
out of one of the
spouts.
• Thespoutsareblocked. • Cleanthespoutswithatoothpick.
The frothed milk has
large bubbles
• Themilkisnotcoldenoughorisnot
semi-skimmed.
• Youshouldideallyuseskimmedorsemi-
skimmed milk at refrigerator temperature
(about 5°C). If the result is not as you
wished, try changing brand of milk.
The milk is not frothed
• Cappuccinomakerdirty. • Cleanasdescribedinthesection
“Cleaning the cappuccino maker after
use”
Steam delivery stops
• Asafetydevicestopssteamdelivery
after 3 minutes.
• Wait,thenactivatethesteamfunction
again.
The appliance does not
come on.
• Itisnotpluggedintothemainssocket. • Plugintothemainssocket.
• Themainswitchisnotturnedon. • PlacethemainswitchintheIposition
(fig. 3).
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