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9
x Dirt from the condenser should be cleaned by a qualified technician
when necessary.
Problem Cause Solution
The compressor runs for
1 to 5 minutes and
stops.
The voltage is not in the
correct range.
Switch off the power
and restart when the
power is normal.
The compressor runs
but the inner liner does
not get cold.
The refrigerant has
leaked. Contact customer
service representatives-
online via email at
service@edgestar.com
or by telephone at 1-
866-319-5473.
The system is blocked.
The ice layer on the
evaporator is too thick.
Defrost.
The door is being opened
and closed too
frequently.
The door should be
opened as little as
possible.
The inner liner is very
cold and the
compressor runs
continuously.
The freezer is
overloaded.
Remove some products.
The condenser is not
well-ventilated.
Select a well-ventilated
place.
The temperature sensor-
tube is out of the
evaporator or the
controller is faulty.
Contact customer
service representatives
online via email at
service@edgestar.com
or by telephone at 1-
866-319-5473.
The compressor does
not run.
The controller is faulty
(the power indicator is
not on).
Contact customer
service representatives
online via email at
service@edgestar.com
or by telephone at 1-
866-319-5473.
The thermostat is set too
high and the ambient Use as a freezer.
TROUBLESHOOTING
4
Your portable freezer is supplied with all the accessories you need to enjoy
refrigeration almost anywhere. Below is an image of the freezer and its
respective features.
1. Latch
2. Insulated lid
3. Wire baskets
4. Side handle
5. DC power cord
6. AC power cord
7. Drain plug
UNPACKING PARTS AND
FEATURES
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2
3
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6
5
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