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EdgeStar Full Size Ice Maker 16
TROUBLESHOOTING
Before Calling for Service
If the unit appears to be malfunctioning, read through the
OPERATION section of this manual first. If the issue persists,
check the troubleshooting section below. The issue could be solved
by following the suggestions in the “Solution” column.
Issue Possible Cause Solution
The machine won't
operate.
The icemaker is unplugged. Plug the ice maker in.
The fuse is blown. Replace fuse.
The icemaker power switch is
OFF.
Turn the ice maker power switch to ICE
(ON)
The ice storage bin is full of ice. Take away some ice cubes; make the ice-
full probe is free of ice.
The water doesn't
feed in after the ice
maker starts.
The water supply tap is turn off. Turn on the water supply tap.
The water supply pipe is not
proper connected.
Reconnect the water supply pipe.
Machine makes
ice, but bin does
not fill up with ice
The condenser may be dirty. Clean the condenser.
The air flow to the ice maker
may be obstructed.
Check the installation.
The ambient temperature and
water temperature are high, or it
is near with some heat source.
Check the installation.
Water is leaking
out the unit.
A few water droplets are on the
door.
Under some conditions, humidity may
condense on the door. Consider moving
the unit or just be more careful when you
open the door.
The water supply connection is
leaking.
Tighten fitting. See “Connecting the water
line”.
Cubes are partially
formed--are white
at the bottom.
Not enough water in the water
bin.
Check if the water supply pressure is
below 0.05Mpa.
Check water supply--filter may be
restricted.
Check for a water leak at the water trough.
Noise during
operation
The feet are not leveled and
locked
Level and lock the feet. See Leveling the
Ice Maker.
Certain sounds are normal. See “Normal Sounds.”
The icemaker
stops suddenly
while making ice.
The electricity is off. Reconnect the power supply line.
The room temperature is out of
the stated range.
Cut off the electricity and let the ice maker
stop working until the temperature returns
within the stated range.
The body of the ice
maker is electrified
The ground line isn't in the
socket.
Use the correct plug and outlet.
Scale builds up
quickly inside the
machine.
The calcium level in the water is
too high.
Use a water-softening apparatus installed
in front of the water inlet valve.