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Solutions To Common Problems
TROUBLESHOOTING
GUIDE
PROBLEM
Freezer does not run.
*
Freezer is plugged into a circuit
that has a ground fault interrupt.
*
Use another circuit. If you are unsure about the
outlet, have it checked by a certified technician.
*
Temperature control is in the
"OFF" position.
*
See "
SETTING THE TEMPERATURE CONTROL
"
section.
*
Freezer may not be plugged in,
or plug may be loose.
*
Ensure plug is tightly pushed into outlet.
*
House fuse blown or tripped
circuit breaker.
*
Check/replace fuse with a 15 amp time delay fuse.
Reset circuit breaker.
*
Power outage.
*
Check house lights. Call local Electric Company.
Freezer runs too much or
too long.
*
Room or outside weather is hot.
*
It's normal for the Freezer to work harder under
these conditions.
*
Freezer has recently been
disconnected for a period of time.
*
It takes 24 hours for the Freezer to cool down
completely.
*
Large amount of warm or hot
food have been stored recently.
*
Warm food will cause Freezer to run more until the
desired temperature is reached.
*
Door is opened too frequently or
kept open too long.
*
Warm air entering the Freezer causes it to run
more. Open the door less often.
*
Freezer door may be slightly
open.
*
See "
DOOR PROBLEMS
".
*
Temperature control is set too
low.
*
Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
*
Freezer gaskets are dirty, worn,
cracked or poorly fitted.
*
Clean or change gasket. Leaks in the door seal
will cause Freezer to run longer in order to
maintain desired temperature.
Interior Freezer
temperature is too cold.
*
Temperature control is set too
low.
*
Turn control knob to a warmer setting. Allow
several hours for the temperature to stabilize.
Interior Freezer
temperature is too warm.
*
Temperature control is set too
warm.
*
Turn control knob to a colder setting. Allow several
hours for the temperature to stabilize.
*
Door is opened too frequently or
kept open too long.
*
Warm air entering the Freezer causes it to run
more. Open the door less often.
*
Freezer door may be slightly
open.
*
See "
DOOR PROBLEMS
".
*
Large amount of warm or hot
food have been stored recently.
*
Wait until the Freezer has had a chance to reach
its selected temperature.
*
Freezer has recently been
disconnected for a period of time.
*
Freezer requires 24 hours to cool down
completely.
Freezer external surface
temperature is warm.
*
The external Freezer walls can
be as much as 30ºF warmer than
room temperature.
*
This is normal while the compressor works to
transfer heat from inside the Freezer cabinet.
Louder sound levels
whenever Freezer is on.
*
Modern Freezers have increased
storage capacity and more stable
temperatures. They require
heavy duty compressors.
*
This is normal. When the surrounding noise level
is low, you might hear the compressor running
while it cools the interior.
Louder sound levels
when compressor comes
on.
*
Freezer operates at higher
pressures during the start of the
ON cycle.
*
This is normal. Sound will level off or disappear as
Freezer continues to run.
Popping or cracking
sound when compressor
comes on.
*
Metal parts undergo expansion
and contraction, as in hot water
pipes.
*
This is normal. Sound will level off or disappear as
Freezer continues to run.
SOUND AND NOISE
CAUSE CORRECTION
Before calling for service, review this list. It may save you time and expense. This list
includes common occurrences that are not the result of defective workmanship or
materials in this Freezer.
FREEZER OPERATION