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Solutions to Common Problems
Solutions to Common Problems
Solutions to Common Problems
SCRATCHES OR ABRASIONS ON CERAMIC GLASS
COOKTOP SURFACE
• Coarse particles (such as salt or sand) are between cooktop and utensil. Be sure
cooktop surface and bottom of utensils are clean before use. Small scratches do not
affect cooking and will become less visible with use.
• Cleaning materials not recommended for glass ceramic cooktop have been used.
See Ceramic-Glass Cooktop section in this Owner's Guide.
METAL MARKS ON CERAMIC GLASS COOKTOP SURFACE
• Sliding or scraping of metal utensils on cooktop surface. Do not slide metal utensils on
cooktop surface. Use a mildly abrasive cleanser to remove marks.
BROWN STREAKS AND SPECKS ON CERAMIC GLASS
COOKTOP SURFACE
• Boilovers have cooked onto surface. Use razor blade scraper to remove soil. See
instructions under General Care & Cleaning.
• Cleaning materials not recommended for ceramic-glass cooktop have been used. Use
recommended cleaners and cleaning method. See Ceramic-Glass Cooktop section
in this Owner's Guide.
AREAS OF DISCOLORATION ON CERAMIC GLASS
COOKTOP SURFACE
• Mineral deposits from water and food. Wet surface with water and sprinkle on a
cooktop cleaning creme. Scrub with a clean damp paper towel until the stain
disappears. Wipe remaining paste away, then apply a small amount of cooktop
cleaning creme and polish with a clean paper towel. Use cookware with clean, dry
bottoms. See Ceramic-Glass Cooktop section in this Owner's Guide.